25 January 2014

Graceful, Attentive and Unobtrusive

The best service staff in the world are usually graceful, attentive and unobtrusive.  How easy or difficult is it for most people to acquire those qualities?  Where is the best place to learn?

Unless you are graceful, attentive and unobtrusive, I would not choose to employ you, or to select you from several other more suitable service providers. Whether you prefer to work in hospitality, health care, education, or some other setting, the qualities I seek are similar. 

Of course, you will have specialist knowledge in addition, and perhaps several years of relevant experience.  Yet it is necessary to be able to adapt easily to the workplace and community culture I enjoy developing, and which other people appear to value greatly.

If you are ever required to select someone for a job, and several candidates have similar knowledge and much the same relevant experience, what would matter most to you in making such an important decision?

To prevent unsuitable people from applying, I would find it much better to state beforehand that all job applicants are required to be graceful, attentive and unobtrusive at all times!

If you have knowledge and experience of hospitality, health care and/or higher education and you wish to work in Australia in a graceful, attentive but unobtrusive way, how can you prove to a potential employer that you have those qualities?